Refunds & Exchange

At Molly's Cottage, we take great care in creating and selecting beautiful products for you, and we hope you love them as much as we do! However, we understand that sometimes things don’t go as planned.

If Something’s Not Quite Right
If your order arrives faulty or damaged, please let us know within 30 days of receiving it. You can email us at Molly@mollyscottage.com.au, and we’ll do our best to make it right—whether that’s a replacement, repair, or refund. Don’t forget to include your receipt or proof of purchase so we can help you as quickly as possible.

Change of Mind
Because many of our items are handmade or curated in small batches, we’re unable to accept returns or exchanges if you simply change your mind. We encourage you to reach out with any questions before purchasing.

A Note on Shipping
If you need to return a faulty or damaged item, we will provide you with a label via email. We’ll keep this as straightforward as possible and guide you through the process when you contact us.

This policy reflects our care for both our customers and the environment, as it helps us reduce unnecessary waste. Thank you for understanding and supporting our small business!